JACK ENTERTAINMENT PARTNERS WITH GREATER CLEVELAND FOOD BANK TO SUPPLY COMMUNITY WITH KITCHEN ESSENTIALS | JACK Entertainment

JACK ENTERTAINMENT PARTNERS WITH GREATER CLEVELAND FOOD BANK TO SUPPLY COMMUNITY WITH KITCHEN ESSENTIALS

JACK Entertainment has donated pots, pans, utensils, and kitchenware to be distributed through the Food Bank’s new Community Resource Center

December 8, 2023 (CLEVELAND) – JACK Entertainment, Ohio’s Gaming Company, is excited to announce its collaboration with the Greater Cleveland Food Bank to provide access to food and promote holistic well-being by donating over 600 kitchen sets, utensils, and kitchenware to the food bank’s new Community Resource Center. JACK’s contribution aims to empower individuals served by the food bank by providing them with the necessary tools to create healthy meals within their own homes.

Drawing on its experience as a key player in the food and beverage industry, offering seven restaurant options across its two Northeast Ohio properties, JACK Entertainment’s donation of kitchen sets, with support from the gaming company’s long-standing vendors, the Gander Group and Power It Up, enhances the Community Resource Center’s efforts to create a comprehensive and inclusive space for the community. The kitchen sets include essential items such as pots, pans, and utensils, ensuring that recipients have the means to prepare nutritious meals at home.

The Greater Cleveland Food Bank’s Community Resource Center acts as a “one-stop shop” for community members, reducing barriers by offering healthy food, more than a dozen social services agencies, and a variety of resources, including housing, employment, and healthcare access—all conveniently housed under one roof.

“In listening to our community and having long-standing relationships with those eligible for our services, access to cooking utensils will help neighbors replicate healthy and nutritious meals using pots and pans donated by JACK,” said Tiffany Scruggs, Executive Director, and VP Community Access, GCFB Community Resource Center. ”We are grateful for this support and the holidays are a perfect time to launch this support as we encourage healthy home-cooked meals for our neighbors that receive food from our Market and identify a need.”

Recipients of these donated kitchen items include income-eligible individuals, as well as participants in the Nourishing Beginnings program. Nourishing Beginnings specifically aims to increase positive birth outcomes for expecting families living in communities with high infant mortality rates.
“We believe in the power of community partnerships, and our collaboration with the Greater Cleveland Food Bank is a testament to our commitment to making a positive impact in the community we serve,” said Steve Zappacosta, VP of Purchasing and Food and Beverage for JACK Entertainment. “When we were made aware that many of those who are serviced by the food bank don’t have the means to cook a proper meal once they leave the building, we took action with the gracious support of the Gander Group and Power It Up. By contributing kitchen essentials, we hope to not only address immediate food needs but also empower individuals to lead healthier and more self-sufficient lives.”

The partnership between JACK Entertainment, and the Greater Cleveland Food Bank exemplifies the collective effort to create positive change and address the diverse needs of the Greater Cleveland community.

For more information about JACK Entertainment and its community initiatives, please visit www.jackentertainment.com.

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About JACK Entertainment LLC
JACK Entertainment LLC is a Cleveland-based urban gaming company that owns and operates the gaming properties JACK Cleveland Casino and JACK Thistledown Racino, as well as the 500,000-square-foot Higbee Building featuring 9 floors of office space. The JACK gaming portfolio includes over 1,400 team members, 14 bars and restaurants, and more than 1.5 million square feet of regional casino entertainment space, including more than 2,600 slot machines and video lottery terminals, and 120 table games featuring blackjack, roulette, craps, baccarat, pai gow, poker and more. Approximately 5 million guests visit JACK properties each year, generating over $350 million in revenue. For more information, visit jackentertainment.com.

JACK ENTERTAINMENT IS THE NEW HOME FOR SPORTS AS IT UNVEILS BETJACK- OHIO’S SPORTBOOK

JACK Entertainment unveils betJACK Sportsbooks at JACK Cleveland Casino and JACK Thistledown Racino in preparation for live betting on January 1, 2023

JACK Entertainment unveiled its betJACK Sportsbooks at JACK Cleveland Casino and JACK Thistledown Racino as the Ohio-based gaming company prepares to usher in a new era of entertainment with the launch of sports betting on January 1, 2023. The betJACK Sportsbook is another addition to JACK Entertainment’s sports betting portfolio, joining the company’s betJACK mobile platform, which currently functions as a free-to-play app and will transition to real money come the new year.

Carefully constructed with sports enthusiasts in mind, the spaces have been thoughtfully designed to match the passion and energy of Ohio Sports fans with all the amenities found in a Las Vegas sportsbook. Large video walls will feature the week’s biggest sporting events as additional TVs line the sportsbooks’ walls for the ultimate viewing experience. Odds boards, betting windows staffed with knowledgeable team members, and self-service betting kiosks will allow guests to make their picks and place their wagers conveniently. The sportsbooks are adjacent to the gaming floors, building on both properties’ already exciting entertainment options. The opening of the sportsbooks marks the completion of a $100 million capital investment plan consisting of renovations and improvements to both JACK locations.

“We are excited to debut our state-of-the-art sportsbooks, which will offer unparalleled experiences to Northeast Ohio and quickly will become fan-favorite destinations to watch all the action,” said Brian Eby, President of JACK Entertainment. “We owe it to our fellow Ohio sports fans to deliver something great, and we are confident they will not be disappointed. Our sportsbooks at JACK Cleveland Casino and JACK Thistledown Racino will set the standard in Ohio.”

Designed with rich blues and dark wood details, the modern and inviting spaces have been built to provide a great experience for guests to place a bet and comfortably enjoy the game with friends and fellow sports fans. A variety of seating options are offered, from theater-style recliners featuring phone charging outlets to casual high-top and low-top seating, as well as intimate banquette-style booths. At JACK Cleveland Casino, guests can get in on even more action as a 12-seat video poker bar, and 9-game table game pit is located within the book. The sleek designs and comfortable settings integrate seamlessly with the betJACK app to give Ohioans convenient and entertaining ways to interact with their favorite teams, sports, and events.

While guests cannot place bets until the New Year, the sportsbooks will be open to enjoy beginning Wednesday, November 23, and will be the place in town to catch all the big games during the holiday season. Both betJACK sportsbooks and the betJACK app will be open to officially take bets beginning at 12:01 a.m. on January 1, 2023.

To learn more about betJACK, visit betjack.com and head to the Apply App store and Google Play store to download the app. High-resolution images are available upon request.

JACK ENTERTAINMENT CELEBRATES 10 YEARS ON CLEVELAND’S PUBLIC SQUARE

Ohio’s first casino continues to offer the best in gaming while planning for what’s next

It’s been 10 years since a casino opened its doors on Public Square, embracing the spirit and energy of downtown, becoming another catalyst for continued revitalization, and launching a new era of entertainment in Northeast Ohio.

JACK Entertainment opened its historic downtown property on May 14, 2012, as the first casino to operate in Ohio. They’ve drawn more than 31 million visitors in their first decade and prioritized being an excellent civic partner and an unparalleled entertainment destination.

“We knew from the start that a casino would bring a missing element and energy to Northeast Ohio, which is why we worked so hard to make it a reality,” said Matt Cullen, Chairman of the Board of JACK Entertainment. “The region has welcomed us warmly from day one, and we’re proud to have become such an integral part of the community.”

Since opening, the casino has paid more than $700 million in gaming taxes, which supports the city of Cleveland and its schools. It’s donated over $17 million to local organizations, including the Greater Cleveland Food Bank, University Hospitals, the American Cancer Society, and Downtown Cleveland Alliance. JACK has also invested nearly $500 million into downtown, including rescuing and renovating the landmark Higbee Building and refurbishing two adjacent parking garages. JACK Cleveland Casino is a significant employer in the city, creating thousands of jobs partnering with diverse local vendors, suppliers, and contractors. Most importantly, its employees have given back to the community by volunteering more than 35,000 hours to local organizations and causes, such as Habitat for Humanity, Ronald McDonald House, and others.

“We are a Cleveland-based company and when the city thrives, we do too,” said JACK Entertainment’s CEO Mark Dunkeson. “We’re excited to be a part of downtown’s revival, and we look forward to the next decade of helping a great city become even greater.”

To celebrate its 10th anniversary and to thank all its guests, JACK will give away $1,000 every 10 minutes from 5 to 9 p.m. on Saturdays this month, culminating in a guaranteed $10,000 winner at 10 p.m. every Saturday in May. JACK also plans to recognize 244 team members that have been with the company since the beginning.

Yet, as the company celebrates a successful 10 years, they look toward the future and prepare for Sports Betting in Ohio. Although the official date has not been set, JACK has launched its own mobile and online betting platform, betJACK. They call it “Training Camp,” a fun and engaging way to educate Ohioans on real-money sports wagering by giving customers daily free tokes to make real betting wagers risk-free.

The betJACK app will then transition to JACK’s complete feature platform upon the launch of real-money sports betting. The app is available now for download on the Apple App Store and Google Play by searching betJACK. To learn more about the brand and other sports betting news and content, visit betJACK.com.

OHIO’S GAMING COMPANY AND THEIR GUESTS’ GO ALL-IN ON THE COMMUNITY TO DONATE $50,000 TO LOCAL CHARITIES

JACK Entertainment matches guests’ kiosk donations to give $50,000 to four Cleveland charities

 

JACK Entertainment, with the support of their dedicated guests, has donated $50,000 to four Cleveland non-profits through their kiosk donation program.

 

As part of JACK Entertainment’s “Born Here. Raised Here.” initiative to support, champion, and bring together the businesses and people of the city in which the gaming company calls home, JACK implemented a kiosk donation program to provide the opportunity for their guests to be involved as well. Beginning in the spring of 2021, guests of JACK Cleveland Casino and JACK Thistledown Racino were able to donate their unplayed slot funds to the local charities, CANTER Ohio, DigitalC, Greater Cleveland Food Bank, and University Hospitals Rainbow Babies & Children’s Hospital while cashing out at any property kiosk.

 

Over the last year, JACK guests embraced the program and donated over $24,000 on their own to these local charities. Inspired by the passion JACK guests showed for the community, the gaming company has matched the donations to a total of $50,000 to be donated across the four charities. These funds will go directly toward the support of the organizations’ individual missions that ultimately work to make the Greater Cleveland area a stronger and more vibrant community for all.

 

“JACK has always had exceptional guests, and are humbled to see them embrace our collective efforts to give back to our home city of Cleveland,” said Mark Dunkeson, Chief Executive Officer of JACK Entertainment. “It has always been a part of our mission to not just provide unmatched entertainment destination experiences but to serve the communities in which we reside, and we are honored to call upon the support of the thousands of guests that enter our properties each day and have such a resounding response.”

 

Guests visiting JACK properties can continue to participate in the kiosk donation program as donations for these organizations are now being accepted for 2022 on all property kiosks.

JACK ENTERTAINMENT CONTINUES HOLIDAY TRADITION WITH A DAY OF GIVING TO AREA HOSPITALS AND HOMELESS SHELTERS

JACK Cleveland Casino and JACK Thistledown Racino donated 1,760 bags filled with items to support Greater Cleveland area children and vulnerable populations

 

JACK Entertainment donated more than 1,700 bags filled with needed items to Greater Cleveland area hospitals and homeless shelters ahead of the holiday season as part of the Ohio-based gaming company’s annual ThanksGIVING donation.

 

Team members from both JACK Cleveland Casino and JACK Thistledown Racino spent the day delivering bags to children at University Hospital’s Rainbow Babies and Children’s Hospital and Ahuja Medical Center, as well as to the area organizations that serve the homeless population, City Mission, West Side Catholic Center, and Cleveland Clinic’s South Pointe Hospital.

 

Leading up to the donation day, JACK team members dedicated their time to ensure each bag was filled with items to support the recipients. The children’s bags were filled with coloring books and crayons to help provide a sense of comfort, home, and an enjoyable activity during their hospital stay. To assist those facing Cleveland’s cold winter months JACK filled bags for those in need with winter hats, gloves, and socks.

 

“At JACK it is equally as important for us to be a leader within our community as it is for us to be a leader within our industry,” said Mark Dunkeson, Chief Executive Officer of JACK Entertainment. “We are honored to be able to serve the community that we call home and are grateful for our dedicated team members who help us fulfill this mission. We are thankful for the great organizations that have allowed us to support the work they do every day to assist those in need and hope our efforts can help bring a sense of comfort to those they serve this holiday season.”

Ohio’s Gaming Company Launches “Vax For Stacks” To Give Away Over $100,000 To Vaccinated Team Members

JACK Entertainment will incentivize team members to get the COVID-19 vaccination through cash rewards and prize giveaways totaling over $100,000

 

JACK Entertainment, Ohio’s gaming operator of JACK Cleveland Casino and JACK Thistledown Racino, plans to give away up to $100,000 cash to incentivize its team members to receive the COVID-19 vaccine in an effort to better protect their workforce, their guests, and the greater Cleveland community in which the company is headquartered.

 

“We have seen the positive effects of vaccinations on slowing the spread, lowering the risk of serious illness and hospitalizations, and ultimately bringing us closer to the end of this pandemic,” said Mark Dunkeson, Chief Executive Officer of JACK Entertainment. “Through our incentive program, we want to reward our team members who have chosen to become vaccinated, benefiting not only themselves, but their loved ones, our guests, and our community.”

 

The “Vax for Stacks” campaign will run now through Thursday, October 28, 2021. The program will provide vaccinated team members several opportunities to receive cash for proof of vaccination from immediate cash rewards upon vaccine verification to drawings featuring cash prizes. With this incentive program, JACK hopes to significantly increase their team member vaccination rate, and as more team members receive the vaccine, the more money the company will give away.

 
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JACK will also be providing team members convenient access to the vaccine by offering onsite vaccinations through a collaboration with Cleveland Clinic. Additionally, the incentive initiative will include vaccination education with the “Get The Vax, JACK” campaign to ensure all team members are aware of the benefits behind the COVID-19 vaccine to confidently make their choice in becoming vaccinated.

JACK Entertainment Named A Top Workplace In Northeast Ohio For Four Consecutive Years

JACK Cleveland Casino and JACK Thistledown Racino have received the 2021 recognition for their outstanding workplace culture

 

JACK Entertainment, a recognized leader in the gaming-hospitality industry, has been named a 2021 Top Workplace by The Plain Dealer. For the fourth year in a row, the company has received the recognition which is based on feedback from an anonymous team member survey that measures workplace culture.

 

The Ohio-based gaming operator seeks to create a culture of support by fostering continued education and career opportunities for team members to grow and support not only one another but the community in which the company resides. During this past year, while facing a worldwide pandemic, this culture was evident as the JACK team came together to take on the challenge of ensuring a safe, healthy, and entertaining environment for our guests while fulfilling the mission to give back to the cities in which JACK calls home. In doing so, the past year saw JACK team members donate more than 4,000 lbs of food to the Greater Cleveland Food Bank, donate lifesaving equipment to the Village of North Randall to benefit their Fire and Police Departments, raise over $5,000 for the Cleveland Hope Lodge in honor of Breast Cancer Awareness Month, donate 8,300 lbs of Thanksgiving turkey to Greater Cleveland food pantries, and give over 600 pies to local holiday food distributions.

 

“Amidst an unprecedented year, our team members exhibited the resilience to deliver an exceptional experience for our guests, one another, and to the community. Without their determination and dedication, we would not have been able to find success within the pandemic year,” said Mark Dunkeson, Chief Executive Officer of JACK Entertainment. “It is our teams’ commitment that motivates us to deliver an exceptional workplace for all individuals to enjoy and we are honored to receive this recognition for the fourth year in a row.”

 

JACK Entertainment owns and operates JACK Cleveland Casino, Ohio’s first full-service casino located inside the historic Higbee Building in the heart of downtown Cleveland, and JACK Thistledown Racino, a Cleveland-area thoroughbred racetrack and gaming facility. Together these properties employ over 1,400 JACK team members and feature 14 bars and dining establishments, with more than 1.5 million square feet of gaming space.

JACK ENTERTAINMENT CONTINUES HOLIDAY TRADITION BY SERVING THE COMMUNITY WITH OVER 8,300 LB OF THANKSGIVING TURKEY

JACK Cleveland Casino and JACK Thistledown Racino donated 700 turkeys to Greater Cleveland area food pantries to help celebrate Thanksgiving Holiday

 

JACK Entertainment donated 700 turkeys to 14 Greater Cleveland area food pantries ahead of the Thanksgiving holiday, a donation that totaled more than 8,300 lbs of turkey.

 

For a second year in a row, team members from both JACK Cleveland Casino and JACK Thistledown Racino spent the day delivering turkeys to food pantries across the Greater Cleveland area spanning from Mentor to North Olmstead. This year’s donation increased to 700 individual turkeys adding up to 8,318 lbs. The donations were delivered ahead of the the pantries’ holiday food distributions which will serve community members in need to ensure they too can enjoy a holiday meal this season.

 

“As a local company serving Cleveland, JACK is committed to supporting the people that call this place home,” said Chad Barnhill, Chief Operating Officer of JACK Entertainment. “We are honored to be able to support these great organizations that work every day to assist those in need and hope that our contribution to their efforts can help Cleveland families, especially this year, find joy in a holiday meal this season.”

 

The food pantries that received donations included Beulah Baptist Church of Collinwood, Cooley Ave Church of God, Eastlake Kiwanis, Euclid Hunger Task Force, Lee Seville Miles Hunger Center, North Olmstead Food Pantry, Our Savior Lutheran Church, People’s Community Church, Salvation Army Temple Corp, St. John Vianney, St. Michael the Archangel, St. Vincent de Paul, Vineyard Community Church, and West 58th St. Church of God.

JACK ENTERTAINMENT NAMES CLEVELAND NATIVE KATHRYN HALL AS VICE PRESIDENT OF DIVERSITY AND INCLUSION

JACK Entertainment announced today Kathryn M. Hall, CPD has joined the company as vice president of diversity and inclusion, pending regulatory approvals. In her new role, Hall will lead the development and implementation of diversity, equity, and inclusion strategy for the Cleveland-based gaming company.

 

“We are excited to welcome Kathryn to the JACK Family as her extensive background and impressive expertise in the field of diversity and inclusion, both professionally and personally, will be a valuable addition to our leadership team,” said Brian Eby, President of JACK Entertainment. “Kathryn’s passion for her work, proven through her award-winning career, will contribute prominently to JACK Entertainment as we continue to make our industry leading gaming company a great place to work and play.”

 

Hall, a Cleveland native, brings more than two decades of diversity and inclusion experience to her new role. She joins JACK Entertainment from Northeast Ohio Regional Sewer District where she was Chief Diversity Officer, earning the organization numerous awards for its work in the area of diversity, both locally and nationally. Previously, Hall served as the Chief Diversity Officer for both Case Western Reserve University and Cuyahoga Community College.

 

Hall holds a Master’s degree in Psychology with an emphasis on Diversity Management from Cleveland State University. She is a Certified Diversity Professional, has been certified by the NTL, Washington, D.C. with a Specialization in Diversity Management, and holds a certification as an Executive Coach from the Case Western Reserve University Weatherhead School of Management.

 

Committed to the Northeast Ohio community she calls home, Hall dedicates her time out of the office to serve as a mentor and champion to business professionals, women and young professionals, including acting as Board Chair for The Council for Economic Opportunities in Greater Cleveland, Board Member for the Greater Cleveland Urban Film Festival; The Commission on Economic Inclusion; The United Black Fund of Cleveland; and The UNCF of Northeast Ohio.

JACK ENTERTAINMENT LENDS A HELPING HAND TO THE GREATER CLEVELAND FOOD BANK AMID CLOSURES

JACK Cleveland Casino and JACK Thistledown Racino to donate more than 4,000 pounds of fresh food product to the Greater Cleveland Food Bank

 

JACK Cleveland Casino and JACK Thistledown Racino will donate more than 4,000 pounds of fresh food items to the Greater Cleveland Food Bank amid the Ohio Gaming Company’s closure. While the doors remain closed, the gaming properties’ pantries have opened as unused food items from the casino and racino’s dining establishments will be shared with the food bank to assist in their demands during these uncertain times.

 

On Wednesday, March 18 the food bank arrived at JACK Thistledown Racino to receive four pallets filled with milk, cheese, eggs, lettuce, mushrooms, asparagus, spinach and tomatoes, among other dairy and produce items. The food bank will make its way to JACK Cleveland Casino on Thursday, March 19 to receive an additional two pallets of similar items, totaling over 4,000 pounds of food.

 

“As the Cleveland Community comes to terms with the evolving health crisis in the state of Ohio and across the country, the JACK family saw the opportunity to be able to support our neighbors during this time of need,” said Chad Barnhill, Chief Operating Officer of JACK Entertainment. “While our doors may be temporarily closed, we wanted to ensure our resources were being used to support the community we call home.”